Terms of Service ("TOS") for Online Pizza Ordering
Please read these Terms of Service carefully before using our online pizza ordering service ("Service") provided by Goodfellas Pizzeria ("Goodfellas," "we," or "us"). By accessing or using our Service, you agree to be bound by these TOS. If you do not agree to these terms, please do not use our Service.
Ordering:
1.1 By placing an order through our online ordering system, you agree to
purchase the selected items from our menu.
1.2 You acknowledge that the estimated pickup time provided is an
approximation and may be subject to variations beyond our control.
Payment and Charges:
2.1 You agree to pay the total amount for your order, including the cost of
the selected.
items.
2.2 Payment methods accepted will be clearly indicated on the website
or application.
2.3 By providing your payment information, you authorize us to charge the
specified amount to your selected payment method. We assure you that all
payment transactions will be securely processed and handled in
accordance with industry standards to protect your financial information.
2.4 Additionally, your signature serves as an acknowledgement of the
purchase and verifies the accuracy of the items received upon pickup of
your purchase.
Accuracy and Changes:
3.1 You are responsible for providing accurate and up-to-date information when
placing your order, including your contact details, delivery address, and any
special instructions.
3.2. If any changes need to be made to your order after submission, please
contact us immediately. We will make reasonable efforts to accommodate your
request, but we cannot guarantee that changes can be made once the order is
being prepared or out for delivery.
Refunds and Returns:
4.1 Refunds or returns may be subject to our refund policy, which will be
communicated on our website or application.
4.2. If you believe there is an issue with your order, such as incorrect items
or quality concerns, please contact us within a reasonable time to address the
matter.
Account Security:
5.1. If you create an account to use our Service, you are responsible for
maintaining the confidentiality of your account information, including your
username and password.
5.2. You agree to notify us immediately of any unauthorized access or use of
your account.
Limitation of Liability:
6.1. We strive to provide accurate information and a smooth ordering experience.
However, we shall not be held liable for any direct, indirect, incidental, or
consequential damages arising from the use or inability to use our Service,
including but not limited to issues related to orders, deliveries, or food quality.
Modification and Termination:
7.1. We reserve the right to modify, suspend, or terminate the Service, or any
part thereof, at any time without prior notice.
7.2. We may also update these TOS from time to time. It is your responsibility to
review the TOS periodically, and your continued use of the Service after any
modifications signifies your acceptance of the updated terms.
Governing Law:
8.1. These TOS shall be governed by and construed in accordance with the laws
of the State of Indiana for customers in Indiana, the State of Ohio for customers
in Ohio, the Commonwealth of Kentucky for customers in Kentucky, and the
State of Tennessee for customers in Tennessee. Any disputes arising from these
Terms of Service, or the use of our Service shall be subject to the exclusive
jurisdiction of the courts in the respective states.
VIP Signup:
9.1. By registering for the VIP service on PopMenu, you consent to receiving automated notifications from PopMenu regarding your account status, including updates on order placements and readiness, promotional offers, birthday presents, and more. Additionally, you give implied consent for receiving marketing communications from [email protected] through the service provider Sendinblue SAS, hereafter referred to as "Brevo". We assure you that your information is neither directly sold nor is personal data collected by us stored in our databases. Should you wish to inquire about the data held on you by either PopMenu or Brevo, please contact these entities directly.
9.2. Furthermore, by accepting these terms, you acknowledge that while PopMenu and Brevo take stringent measures to protect your privacy and data security, the transmission of information over the internet is not entirely secure. Therefore, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. We also reserve the right to amend these communications preferences or the manner in which your data is processed. Such changes will be communicated through our website or directly to you, as appropriate. It is your responsibility to review these terms periodically for any updates or changes. Your continued use of the VIP service following any amendments indicates your acceptance of the new terms.
9.3 You will have the option to unsubscribe from all emails at any point. However, please be aware that opting out of these communications may impact the quality of service you receive. This could result in not receiving timely updates on order statuses, promotional offers, birthday gifts, and other benefits associated with the VIP service.
If you have any questions or concerns regarding these Terms of Service, please
contact us using the contact information provided on our website or application.
Last updated: 03/07/24